ASI ESP Platform - Performance Issue

Incident Report for ASI

Resolved

Hello,
We have identified the issue, and it has been resolved.
We apologize for any inconvenience this has caused.
If you have any additional questions, please contact our Technical Support team at support@asicentral.com or 1-800-546-1350 option 2.

Posted Aug 07, 2026 - 19:29 UTC

Investigating

Hello,
We are currently experiencing performance issues that are impacting our systems. Our internal teams are working diligently to resolve this. In the meantime, you may experience some intermittent disruptions.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve these issues.
Please check back for additional updates.

Posted Aug 07, 2026 - 15:44 UTC

This incident affected: ESP+ (Product Search, Product Details, Product Collections, Projects, Presentations, Shipping Estimator, Supplier / Decorator Search, Websites) and ESP Web, CRM/Orders.